NeuStudio Privacy Policy
Who we are
We are Susan and David Neuhaus, book and book promotion designers who serve children’s book publishers. Our web address is https://neustudio.com. We are located in the United States of America.Personal Information
At NeuStudio, we respect your right to privacy. Visitors to our website need not disclose any personal information. Data stored in our server log files includes only information such as the names of the pages viewed and assets requested, the date and time of the query, the volume of data transferred, browser type, IP-address, and the requesting provider. These data are evaluated only to troubleshoot technical issues with site operation. This data is not used to draw any conclusions about visitors. We reserve the right to review the data retrospectively for legal or technical purposes.
Contact Forms
NeuStudio keeps contact form submissions for customer service purposes but does not sell the information to a third party. To fulfill your request, we may transfer this information among employees of NeuStudio or to our vendors as needed, but not outside our company. Contact form information is used to provide visitors with more information about our services. At this time we don't use this information for outreach, but may in the future. You will have the right to unsubscribe from any future communication.
Cookies
We use cookies to analyze our search traffic and understand how to better serve our customers. The data includes the names of the files requested, the date and time of the query, the data volumes transferred, browser type, IP-address, and the requesting provider. This information is retained for 26 months, or the default time period Google retains the information. We sometimes share this information with analytic or advertising partners but do not sell your information to a third party. You may disable cookies by setting the preferences in your browser. By using this website without disabling cookies in your browser, you consent to the processing of your data collected for the purposes stated above.
Analytics
We use Google Analytics to understand how visitors use our site. You may opt out of Google Analytics with this plugin for your browser:
https://tools.google.com/dlpage/gaoptout
Who we share your data with
From time to time we share information with contract partners for the purpose of serving our customers. This may include tax consultants or service providers such as third-party software solutions. Contract partners will use the data only for the fulfillment of their defined purpose, no other use of the data is permitted.
How long we retain your data
We keep contact form entries for a year. Analytics records are kept for the default duration in Google Analytics. We keep information about clients with whom we have worked and their projects indefinitely.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Contact susan@neustudio.com to have your data removed.
Consent and contact information
By using our website you consent to our collection and use of your personal information as described in this Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. If you have any privacy questions, please contact the webmaster at susan@neustudio.com
Additional information
How we protect your data
We keep your information on password-protected devices and secure local networks. The information you enter on our website is transmitted via Secure Sockets Layer (SSL), 128 bit encryption services, which are enabled by a reputable SSL certificate provider. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
What data breach procedures we have in place
NeuStudio does not store any credit card or bank account numbers, our system records names, addresses, and contact information. In the case of a breach of our system, we will contact anyone whose data was affected.